FAQs
Curious about the process?
What types of shoes does DIVA brand offer?
DIVA brand specializes in a wide range of women's footwear including heels, flats, sneakers, sandals, and boots. Our collection caters to various occasions from casual outings to formal events, ensuring every woman finds her perfect pair.
How do I find the right size?
To help you find the perfect fit, we have a detailed size guide on our product pages. Simply measure your foot and compare it with our chart. If you're between sizes, we recommend ordering the next size up for the best fit.
Can I modify or cancel my order after it's been placed?
Orders can be modified or canceled within 2 hours of placement. Please contact our customer service team immediately at support@thedivashoes.com for assistance.
How long does shipping take, and how much does it cost?
Shipping times vary based on your location. Standard shipping within the nation typically takes 3-5 business days, while international shipping may take up to 2 weeks. Shipping costs will be calculated at checkout based on your order and location.